FAQs

Orders can take 3-7 days to dispatch, depending on weather conditions.

If you created an account you can check the progress of your order - please log in via the button on the top right side of the screen.

If your order has not been dispatched within 7 days, and we have not updated you via email, please let us know by clicking here and filling out a contact form and we will get back to you as soon as possible.

We do not have the option to ship internationally upon checkout as there are many different restrictions depending on the destination country.

That being said, it can sometimes be achievable. If you are interested in an international delivery, please click here and fill out a contact form and we will get back to you as soon as possible.

Hop plants will lay dormant between the end of October and the start of March, depending on weather and growing conditions.

If you do not see any shoots appearing by the end of April, you can gently lift the hop plant out of the ground and rinse the soil away, the crown should be firm to the touch, and you may see tiny shoots coming out of the top, if you do you can plant it back in the ground. Please bare in mind, planting in a shaded area can slow the growth.

If you still can't see any shoots or if the crown looks like it has started to degrade, please click here and let us know by filling out the contact form.

If there is a problem with the order you recieved please let us know as soon as possible by clicking here and filling out a contact form.

We always endeavour to sort issues out as quickly as possible.

As hop plants lay dormant between October and March, it is crucial to plant between these months. To give the hop plants the very best chance of establishing and growing, we recommend you plant in December.

If you require more information on how to plant your hop plants, please click here.

Yes, hop plants can be stored for brief periods of time. We recommend keeping them in the bag they came in and putting them somewhere cold and dark, ideally a fridge, and putting a small amount of water in the bag every 4-5 days.

Hop plants are a rather hardy plant and you shouldn't have much difficulty making them florish, but if you want some extra advice on keeping them in tip-top condition, please click here.

We would recommend planting the hop plants about one meter apart. This should give each plant plenty or room to flourish.

Tall varieties can grow upwards of 5 meteres, whereas dwarf varieties will grow to around 3 - 3.5 meters.